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Frequently asked questions

A: While ProNourish® Digestive Balance Drink was formulated as a snack for those on a low FODMAP diet, others can enjoy ProNourish® Digestive Balance Drink as a nutritious snack.
A: Several websites are great resources for learning about the Low FODMAP diet, including Monash University and MonashFODMAP.
A: No. With only 630 kJ/150 calories in each serve (40 g sachet in 150 mL of water), ProNourish® Digestive Balance Drink is appropriate as a snack or supplement to your normal diet.
A: Yes, milk protein concentrate (MPC) is low FODMAP. The “D” in FODMAP is specific to the disaccharide lactose. So foods containing lactose (e.g., non-fat milk, 1% milk, 2% milk, whole milk, yogurt, etc) are considered high FODMAP. An ingredient like MPC is a source of concentrated protein, as the lactose is removed during processing. Note that the Low FODMAP diet is not a dairy-free diet—it’s a diet that limits lactose from dairy. 
A: Yes, soy protein isolate is low FODMAP. The “O” in FODMAP is specific to oligosaccharides (fructans and galactooligosaccharides [GOS]). Soy products can be a source of oligosaccharides if they contain carbohydrates. An ingredient like soy protein isolate is a source of concentrated protein as the fructans/GOS are removed during processing. However, products that are made with ground soybeans such as soy milk or soy flour contain fructans/GOS, which are high FODMAP. Note that the Low FODMAP diet is not a soy-free diet, it’s a diet that limits sources of whole soybeans but not all soy derived ingredients.
A: ProNourish® Digestive Balance Drink contains 1.8 g of sugar per serving (40 g sachet in 150 mL of water).
A: ProNourish® Digestive Balance Drink uses sucralose as a sweetener.
A: Non-nutritive sweeteners such as sucralose are not FODMAPs, and therefore can be used on a low FODMAP diet. Non-nutritive sweeteners are often used to help limit added sugars while adding sweetness. With only 1.8 g of sugar in each ProNourish® Digestive Balance Drink, a small amount of sucralose provides additional sweetness for a great-tasting nutritional drink that is also low in FODMAPs.
A:

No. ProNourish® Digestive Wellness Drink (bottle) is a nutritional supplement only available in the US, it is not available in Australia. ProNourish® Digestive Wellness Drink differs from ProNourish® Digestive Balance Drink in nutritional composition, ingredients, flavours and formats.

A:

The product is intended as a nutritional snack which supplements the diet. It can be taken more than twice per day but shouldn't be used as the primary source of nutrition.

The lactose content is negligible. Even at 3-4 serves the lactose content would still be below the lactose low FODMAP threshold.

A: It is not available to purchase in pharmacies in New Zealand however the product can be ordered online via - Chemist Warehouse Online.

Fibre supplements

A: Our special guar fibre (Partially Hydrolysed Guar Gum, PHGG) in ProNourish® Natural Balance Fibre is able to support bowel movements in cases of both constipation and diarrhoea by:
  • In the small intestine, PHGG becomes hydrated by incorporating water and moves to the large intestine.
  • In the large intestine, PHGG helps to manage constipation by normalising faecal moisture and increasing the volume of faecal output. It also increases water re-uptake in the body, drawing it out of the bowel and re-balances the consistency of stools, helping to manage diarrhoea.
A: The recommended daily intake of fibre is 30g for men and 25g for women. Please read label for recommended dosage of ProNourish® Natural Balance Fibre.
A: Fibre supplements may also contain high FODMAP ingredients (such as inulin or chicory root).  Therefore, it is important that you carefully read the nutrition labels if you are looking for a fibre supplement that is also low in FODMAPs. One example of a low FODMAP fibre is guar galactomannan/PHGG (partially hydrolysed guar gum). Ensure adequate water is consumed with all fibre supplements and ensure fibre is added gradually to the diet.
A: Fibre is a type of carbohydrate that our body does not digest. Instead, fibre is fermented by bacteria in the gut. In this way, there is a lot of overlap between foods that are high in fibre and foods that are high FODMAPs. However, there are many different types of fibres and therefore the FODMAP levels will differ. It is important to eat adequate amounts of fibre-containing foods while you are on a low FODMAP diet to avoid constipation. One example of a low FODMAP fibre is guar galactomannan/PHGG (partially hydrolysed guar gum).
A: ProNourish® Natural Balance Fibre contains the active ingredient guar galactomannan, also known as partially hydrolyzed guar gum (PHGG). It is produced from 100% guar beans that have been broken down to smaller units. The fine powder means the fibre is water-soluble, has a low-viscosity, and is taste-free. Check out a video of how the fibre is produced on the Natural Balance Fibre product page.
A:

Each 6g dose of ProNourish® Natural Balance Fibre has 4.5g dietary fibre. There is 0.75g dietary fibre per gram of ProNourish® Natural Balance Fibre.

A: Partially hydrolyzed guar gum (PHGG) and Guar Gum are very different ingredients.

PHGG is a water-soluble, low-viscosity source of dietary fibre which is produced from guar beans by a controlled partial enzymatic hydrolysis and purification process, and can be added to most foods and beverages.

Guar Gum is not water-soluble and is highly viscous; therefore, it forms a gel when added to liquid. Guar Gum is often used as a stabilizer or thickener in food products. 

ProNourish® Natural Balance Fibre contains PHGG.  
A: An effect is usually seen after taking product for 1 to 2 weeks with full benefit taking up to 4 to 8 weeks with continued treatment, depending on individual symptoms.

Increase dose required slowly and ensure adequate water is consumed.
A: No. ProNourish® Natural Balance Fibre is gluten free.
A: Please discuss with your healthcare professional first however, we recommend  to start with one dose per day and increase by one dose every second day as tolerated up to a maximum of 4 doses per day.

Please allow at least 2 weeks for symptom improvement.
Individual symptom relief may vary.
A: ProNourish® Natural Balance Fibre can help pregnant and breastfeeding women supplement their diet with fibre, however as with any fibrous food, gradual inclusion in the diet is recommended.  Start with one dose per day and increase by one dose every third day as tolerated up to a maximum of 4 doses per day.  Please check with your obstetrician if you have any questions about nutritional products that may be right for you.
A:

Galactomannans are particular carbohydrates derived from plants, for example guar gum and locust bean gum are galactomannans. Galactomannans are commonly used in food products as stabilisers.

A: Can be added to below without changing flavour, colour or texture:
FOOD:
Yoghurt/Pudding
Gravy/Pasta sauce
Apple puree
Scrambled eggs
Cereal
Hot soups/hot cereals
Soft pureed foods (i.e. mashed potatoes)
Macaroni and cheese

LIQUIDS:
Hot tea, coffee, milk
Cold Milk
Smoothies
Juice
Hot soups
Sustagen drinks
Digestive Balance Drink

 

A: It takes at least 90 seconds to dissolve completely clear in water. 
A: Please consult your Healthcare Professional to see if ProNourish® Natural Balance Fibre is suitable for you.
A: ProNourish® Natural Balance Fibre is a form of indigestible carbohydrate which provides 12 calories in a 6g serve.
A: There is no current evidence that ProNourish® Natural Balance Fibre reduces mineral/vitamin absorption.
A: If you are taking a prescription medication by mouth, take this product at least 2 hours before or 2 hours after the prescribed medication to minimise any effect on drug absorption.
A: There is no strict recommendations around when to take the fibre, however, we recommend to take it with food or close to eating food (if mixed with liquid) as it may prevent some feelings of nausea in those with sensitive stomachs.
A: As the evidence for our claims were conducted in adults over 18, we recommend the product to be used by those 18 years and over to receive the benefits. Please speak to your healthcare professional if you would like to use the product in people below the age of 18 years.
A:

There are no known side effects for ProNourish® Natural Balance Fibre. We recommend to start with 1 dose per day and increase by 1 dose every second day, up to your recommended daily dose needed.

As your body adjusts to increased fibre intake, you may experience some changes to bowel habits. If there is a sudden negative change in bowel habits persisting for 2 weeks or if you suffer from severe abdominal pain, nausea, vomiting or rectal bleeding consult your doctor immediately.

A:

ProNourish® Natural Balance Fibre is designed for the relief of medically diagnosed IBS-related diarrhoea which provides gradual relief and not designed to stop diarrhoea immediately.

If you are taking medication to treat acute diarrhoea symptoms please discuss use of ProNourish® Natural Balance Fibre with your doctor.

A: ProNourish® Natural Balance Fibre can be taken daily as a dietary fibre supplement. It is not a chemical stimulant laxative.
A: It is not available to purchase in pharmacies in New Zealand however the product can be ordered online via Chemist Warehouse Online

Probiotics

A: Today, there are so many different probiotic options on the market that it can be hard to know which one is right for you. All probiotics may support the digestive system, though some strains have a larger body of clinical evidence to support other roles in the body and the benefits they may provide. Learn more in the Probiotic section of this site.
A: Probiotic ingredients themselves do not contain FODMAPs. Consuming foods that contain beneficial bacteria and are low FODMAP can help ensure a balanced gut flora. Some probiotic supplements, however, contain additives or other ingredients like inulin, FOS, chicory root or lactose, which are high FODMAP. It is important to carefully read all labels to understand the ingredients that may be added. One probiotic that is low in FODMAPs is ProNourish® Regularity & Balance Probiotic.
A: The quantity of bacteria in probiotic supplements is measured in Colony Forming Units (CFU), or the number of live bacteria in one serving. These counts are usually in the millions or billions. CFUs in foods with probiotics are variable, and are generally not listed on food labels. For example, you may have to eat several cups of probiotic fortified yogurt to equal the number of live cultures found in a single probiotic supplement dose. In general, probiotic supplements offer far larger doses, and are labelled with information about how well they work and live CFU counts.
A: More CFUs does not necessarily mean better.  Efficacy of probiotics should be proven through clinical studies. Choose your probiotic strain(s) and counts based on what has been clinically demonstrated effective and it is stated as such on the packaging.
A: Take caution with products that offer a whole cocktail of probiotics claiming greater effect. Take multiple probiotic strains together, only if they have been shown through clinical trials to support the outcomes you are looking for, and clearly stated on their packaging.
A: Both shelf stable and refrigerated probiotics are now commonly available and can be equally effective. Certain strains are shelf stable at room temperature and certain strains need to be refrigerated, so use as instructed.
A: Bifidobacterium BB-12® is a particular strain of Bifidobacterium animalis spp lactis. Research has shown that it improves bowel regularity in those suffering from constipation.
A: The capsule is vegetable derived.
A: ProNourish® Regularity & Balance Probiotic contains the Bifidobacterium lactis strain and does not contain milk, gluten, soy, nuts, egg, fish, sulphur dioxide or sulphite allergens.
A:

The reason for the Bifidobacterium, BB-12® strain being stable at room temperature is:

  • The strain itself is stable under varying conditions.
  • A special technology protects the probiotic strain both during freeze drying and also against moisture and oxygen damage during storage.
  • The special vial (packaging tube) has an inner layer which ensures that the probiotic stays dry throughout the shelf life stored at room temperature.
  • Keeping the probiotic dry and thereby the water activity low is key to its stability.
A: As the evidence for our claims were conducted in adults over 18, we recommend the product to be used from 18 years to receive the advertised benefits. Please speak to your healthcare professional if you would like to use the product in people below the age of 18 years.
A: It is not available to purchase in pharmacies in New Zealand however the product can be ordered online via Chemist Warehouse Online